These Terms of Service govern your access to and use of betterlifemassagechair.com, including any purchases made from Better Life Massage Chair. By accessing our website or purchasing from us, you agree to be bound by these Terms of Service.
Better Life Massage Chair and betterlifemassagechair.com are trade names, brand names, and website names used for customer-facing purposes. The legal business entity operating this website is Blue Wave Tech.
All purchases, transactions, customer service, warranties, returns, and other business activities conducted through betterlifemassagechair.com are operated by Blue Wave Tech, doing business as Better Life Massage Chair.
Business License Number: 2000228-044-101
References in these Terms to “Better Life Massage Chair,” “we,” “us,” or “our” refer to Blue Wave Tech, doing business through betterlifemassagechair.com, unless otherwise stated.
By using this website, you represent that:
you are at least the age of majority in your state or province of residence, or you have the consent of a parent or legal guardian where permitted;
the information you provide is accurate and complete; and
you will use this website only for lawful purposes.
If you do not agree to these Terms, do not use this website.
You may not use our products or website for any illegal or unauthorized purpose. You may not interfere with the website’s operation, attempt to bypass security features, transmit malicious code, or misuse the site or its content.
We reserve the right to refuse service, limit quantities, cancel orders, or suspend access to the website at our discretion, including where we suspect fraud, abuse, resale violations, pricing errors, or other misuse.
We strive to present products, descriptions, images, and pricing as accurately as possible. However:
product descriptions, colors, features, dimensions, and availability may change without notice;
some products may be available only online; and
we do not guarantee that all information on the website is complete, current, or error-free at all times.
We reserve the right to discontinue products or change product offerings at any time.
By placing an order, you agree to provide current, complete, and accurate purchase and account information.
We reserve the right to:
accept or reject any order;
limit or cancel quantities purchased per person, household, or order;
correct pricing, typographical, or listing errors; and
cancel orders affected by inaccuracies, fraud concerns, or inventory issues.
Accepted payment methods currently include:
Visa
MasterCard
American Express
Discover
financing options, including Affirm where available
gift cards
Credit and debit cards may be subject to address verification. If you receive a payment error, you should verify the name on the card, billing address, card number, card type, and expiration date, and contact your card issuer if needed.
Where offered, financing options may be made available through third-party providers such as Affirm. Financing approval, terms, repayment obligations, and related disclosures are determined by the financing provider, not solely by Better Life Massage Chair.
0% financing through Affirm may be available for eligible purchases and may be split into monthly payments if paid in full within the applicable promotional period. Financing availability, approval, rates, terms, and repayment obligations are subject to Affirm’s terms and conditions.
Shipping and delivery are subject to our Shipping Policy, which is incorporated into these Terms by reference.
Delivery timing is an estimate only and is not guaranteed unless explicitly stated in writing. We are not responsible for delays caused by carriers, freight providers, White Glove teams, weather, holidays, access issues, customer unavailability, or events beyond our reasonable control.
Customers are responsible for ensuring that:
the delivery address is accurate;
someone is available to receive and sign for curbside deliveries where required;
the designated delivery area is clear and accessible; and
the product can fit through entryways, hallways, and intended placement areas.
Customers are responsible for measuring doorways, hallways, elevators, stairways, and intended placement areas before delivery. Delivery agents may be unable to move furniture, remove doors, or remove old chairs. Additional charges may apply for stair carry, extra time, failed delivery attempts, inaccessible delivery areas, or other delivery complications.
Returns, exchanges, restocking fees, and non-refundable charges are governed by our Refund Policy, which is incorporated into these Terms by reference.
Unless otherwise stated for a specific product, eligible products may include a 3-year non-transferable warranty covering defects due to faulty parts, workmanship, or structural defects during the first three years, with:
parts and labor covered for the first year;
parts costs covered for the second year; and
structural framework covered for three years.
Where purchased, a 2-year extended warranty may extend total coverage to 5 years, with:
parts and labor covered for the first three years;
parts costs covered for all five years; and
structural framework covered for three years.
Warranty coverage does not include:
shipping expenses;
transportation damage;
theft;
abuse or neglect;
improper installation;
unauthorized repairs;
electrical disturbances or power surges;
environmental conditions including fire, flood, or weather exposure;
normal wear and tear including velcro, zipper, or fabric issues;
physical damage such as stains, fluids, mold, water damage, or animal damage;
products used in commercial settings; or
products purchased from unauthorized dealers.
To obtain warranty service, customers may be required to provide proof of purchase and obtain an RMA number before shipping. Warranty service is valid within the 48 contiguous United States and Canada unless otherwise stated.
For warranty service, customers may contact:
Phone: 702-773-6115
As an authorized Osaki dealer, eligible warranty coverage is valid for qualifying Osaki products purchased through Better Life Massage Chair. Purchases from unauthorized sellers may have warranty claims denied by the manufacturer or warranty provider.
Gift cards are non-refundable, valid for 1 year from purchase, and delivered via email only, unless otherwise required by law.
All content on this website, including text, graphics, logos, images, videos, layouts, and design elements, is owned by or licensed to Better Life Massage Chair and/or Blue Wave Tech and is protected by applicable intellectual property laws.
You may not copy, reproduce, republish, upload, distribute, modify, or exploit website content without prior written permission, except for personal, non-commercial use as permitted by law.
Our website may integrate with or link to third-party websites, apps, financing services, payment providers, or delivery partners. We do not control and are not responsible for third-party content, services, terms, or privacy practices.
Except as expressly stated in a written product warranty, the website and all services are provided on an “as is” and “as available” basis to the fullest extent permitted by law. We do not guarantee uninterrupted, error-free, or completely secure access to the website.
To the fullest extent permitted by law, Better Life Massage Chair, Blue Wave Tech, their affiliates, owners, officers, employees, agents, service providers, and suppliers will not be liable for any indirect, incidental, consequential, special, punitive, or exemplary damages arising out of or related to:
your use of the website;
your inability to use the website;
any product delay or delivery issue;
any error, omission, or interruption on the website;
any unauthorized access to data; or
any transaction or dispute involving third parties.
To the fullest extent permitted by law, our total liability for any claim relating to a purchase or use of our website will not exceed the amount you paid to us for the applicable product or service giving rise to the claim.
You agree to indemnify, defend, and hold harmless Better Life Massage Chair, Blue Wave Tech, and their affiliates, officers, directors, employees, agents, contractors, and service providers from and against claims, losses, liabilities, damages, and expenses arising out of:
your breach of these Terms;
your misuse of the website;
your violation of law; or
your infringement of any rights of a third party.
These Terms and any separate agreements under which we provide you services shall be governed by and construed in accordance with the laws of Nevada, United States, without regard to conflict of laws principles.
Before filing a formal claim, you agree to contact us first so we can attempt to resolve the issue informally.
Any disputes arising out of or related to these Terms, your use of the website, or any purchase made through the website shall first be handled through good-faith informal resolution between you and Blue Wave Tech, doing business as Better Life Massage Chair.
If any provision of these Terms is found to be unlawful, void, or unenforceable, that provision shall still be enforceable to the fullest extent permitted by law, and the unenforceable portion shall be deemed severed without affecting the validity of the remaining provisions.
We may update these Terms of Service from time to time by posting the revised version on this page. Your continued use of the website after changes are posted constitutes acceptance of the updated Terms.
Questions about the Terms of Service should be sent to:
Better Life Massage Chair
Operated by Blue Wave Tech
Business License Number: 2000228-044-101
Email: support@betterlifemassagechair.com
Phone: 702-773-6115
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